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Self-Service is Advancing--Will You Keep Up?

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"Self-Service is Advancing--Will You Keep Up?"

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More than ever, customers want self-service capabilities when they interact with brands--and the good news is that companies are gearing up to meet the demand, according to new research from No Jitter/Enterprise Connect.

In a recent survey of 142 enterprise representatives, No Jitter/Enterprise Connect found that the majority are placing a priority on self-service capabilities and are seeing growth in the latest technologies for self-service, like conversational AI.

Download the ebook to learn:

  • How enterprises are prioritizing investments in self-service
  • What technologies enterprises are planning to invest in for the future
  • The most important new capabilities enterprises are considering deploying in the next 12 months.


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